One of your key roles as a leader is to manage talent to help deliver our business strategy by having the right people, in the right place, with the right skills, at the right time.

In this section, you will find leadership resources to help you guide and support employees' professional growth and development planning.

Suggested resources:

1. Development Planning: Online Course
2. Best In Class Leadership Resources – Virtual Leadership Centre
3. Career Mobility – Your Role As A Hiring Manager
   
   

1| Development Planning: Online Course (L662)

The goal of the course is to help. Leaders support their employees in the Development Plan Completion process.

During this course, Team Leaders will:

• Learn about the challenges related to Development Plans and the importance of this process
• Receive training on the steps to be taken when assisting employees with the completion of their Development Plans

The Development Planning course includes three lessons as well as a pre-test and a post-test.

The intended audience for this course are the Team Leaders from BCE Consumer Call Centres but it can be useful to any Team Leader.

You may register for this free of charge course on the CDC at this address.

We hope you enjoy your training!

top

2| Best in Class Leadership Resources – Virtual Leadership Centre

The Virtual Leadership Centre (VLC) is designed to provide all Bell employees with access to a full suite of resources, which support leadership throughout the organization.

Explore the VLC and you'll find the following informational sites that will help you with career and development topics, such as:

Creating employee value

This site is designed to provide Bell leaders with:

• Strategies to increase employee satisfaction
• Tools to assess their people skills
• Information on increasing employee engagement
• Information on employee turnover, associated costs and recommendations

And much more!

Growing talent

This site is designed to assist Bell leaders by:

• Helping assist employees and leaders with growth and development. You will find articles such as: "Considerations for promotions, Am I ready to lead others?"
• Explaining how Bell manages talent
• Providing information and tools about the various components of Talent Management

And much more!

To take your leadership skills to the next level, visit the Virtual Leadership Centre today! Also accessible from the CDC.

top

3| Career Mobility – Your Role as a Hiring Manager

How you support employee development as a hiring manager: Always think Bell People First. It is our recruitment philosophy- our commitment to hire, deploy, promote, train and re-skill Bell employees FIRST, before hiring externally. This supports professional growth and development through career mobility.

When searching for possible candidates to fill a job vacancy, your role as a leader is to consider the skills, knowledge and potential that our employees offer - can you develop the employee to be successful in the role?

Visit the Recruitment Connection Web site to find all the guidelines and resources you will need, whether you're in the Sourcing, Selecting, or Hiring stages of your recruitment process.

For more information on Bell People First, please visit our Web site.

top