Overview of the entire Bell Family

There are various career opportunities available throughout Bell. To help you understand how our company is set up, read on below to learn about our key services and the roles played by each of our three groups: Customer Facing Groups, Systems and Technology/Operations and Corporate Services. This will help you familiarize yourself with our organization.

Customer Facing Groups

Systems and Technology/Operations

Corporate Services

Customer Facing Groups

The Customer Facing Groups are divided into the following three segments: Consumer Markets, Small and Medium-Size Business Segment, and Enterprise. The types of jobs available within our Customer Facing Groups include Sales, Retail and Call Centre positions.

The Consumer Markets Group leverages the strengths of wireline, wireless, Internet and video in order to deliver, with added simplicity, even better customer service within the call centres, operator services and Bell World.

The Business Units that comprise this group include: Bell Mobility, Bell ExpressVu, BDI and Sympatico (ISP, SympaticoMSN portal and Bell.ca).
The Small and Medium-Size Business Segment provides tailored and comprehensive solutions to all types of businesses to help them compete and grow, offering smarter devices and better services. Bell is a key enabler for businesses wanting to increase their presence or even build their own mobile offices.

The Business Units that make up this segment include: Bell Public access, Bell Conferia, Sales, Mass Channels and Marketing.
Bell's Enterprise Group helps large corporations, governments and institutions that are faced with a number of challenges and are required to reduce costs, integrate new technologies and become more productive, all at the same time.

As such, these organizations turn to Bell's Enterprise Group for innovative network solutions and applications to help them achieve their strategic objectives. Furthermore, they will continue to benefit from high-quality, profitable and reliable voice and data transmission solutions.

The Enterprise Group also offers these large organizations the expertise and guidance needed to adopt an Internet protocol (IP) communications environment.
Bell Carrier Services is a dynamic and exciting department within Bell that provides both retail and wholesale telecommunications services to competitive Carriers, Resellers, Wireless Companies, Internet Service Providers and Local Exchange Carriers.

Bell established the Carrier Services Group (CSG) to meet the needs of new entrants to the Canadian telecommunications marketplace following the CRTC's decision to open up Canada's long distance market to competition. As a standalone business unit within Bell that is separated from the retail side of the business, CSG provides telecommunications services to it's customers on an impartial, confidential basis.

As the regulatory landscape and wholesale market evolves, CSG remains Bell's strategic business unit responsible for managing all business relationships with its competitors. CSG provides industry leading voice, broadband and IP solutions across Canada, the United States, and the rest of the world. Its skilled sales, customer service, and technical support teams are focused on delivering wholesale solutions to help their customers grow their business, while generating revenue for the Company.

Bell helps its customers increase their efficiency by providing them with, among other things, network management services whereby they entrust the management of their networks to Bell.

Bell also offers large corporations a number of solutions aimed at improving network efficiency and security, as well as applications for optimizing profitability in both Canada and abroad.

For further information about Bell's products and services, visit www.enterprise.bell.ca

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Systems and Technology/Operations

Systems and Technology

The Systems and Technology Group takes an integrated approach to operational efficiency, productivity, systems and technology. This group delivers cost-effective products and services easily and quickly by reducing the number of platforms and enabling efficient delivery of current and next-generation services. Opportunities are offered in areas such as Network Architecture, Business Analysis and Project Management, while more exist in the Systems and Technology Group.

Operations

Bell Operations is a team with a national scope and world-class standards. This group is comprised largely of Engineers and Technicians who are managing and building Bell's new IP network infrastructure. Highly skilled Operations employees help ensure that Bell's network and communications services exceed industry requirements while providing high quality, innovative and cost-effective services for our consumers, as well as for SMB, Enterprise and Wholesale customers.

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Corporate Services

The Corporate Services team works behind the scenes to serve employees throughout the Bell family by ensuring that they have the tools they need to do their job effectively. From Payroll to Human Resources, Fleet to Real Estate, and Environment to Procurement, their job is all about obtaining or managing services so that Bell outperforms its competitors. They achieve this by controlling costs and investing wisely in goods and services that improve the work quality of life.

In addition to the groups listed above, Bell is comprised of a number of departments, such as Marketing and Communications, Legal, Finance, Regulatory Affairs and Government Relations.

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You are here: Home / Explore Bell Careers / Overview of the entire Bell Family

	Overview of the entire Bell Family There are various career opportunities available throughout Bell. To help you understand how our company is set up, read on below to learn about our key services and the roles played by each of our three groups: Customer Facing Groups, Systems and Technology/Operations and Corporate Services. This will help you familiarize yourself with our organization. Customer Facing Groups Systems and Technology/Operations Corporate Services Customer Facing Groups The Customer Facing Groups are divided into the following three segments: Consumer Markets, Small and Medium-Size Business Segment, and Enterprise. The types of jobs available within our Customer Facing Groups include Sales, Retail and Call Centre positions. The Consumer Markets Group leverages the strengths of wireline, wireless, Internet and video in order to deliver, with added simplicity, even better customer service within the call centres, operator services and Bell World. The Business Units that comprise this group include: Bell Mobility, Bell ExpressVu, BDI and Sympatico (ISP, SympaticoMSN portal and Bell.ca). The Small and Medium-Size Business Segment provides tailored and comprehensive solutions to all types of businesses to help them compete and grow, offering smarter devices and better services. Bell is a key enabler for businesses wanting to increase their presence or even build their own mobile offices. The Business Units that make up this segment include: Bell Public access, Bell Conferia, Sales, Mass Channels and Marketing. Bell's Enterprise Group helps large corporations, governments and institutions that are faced with a number of challenges and are required to reduce costs, integrate new technologies and become more productive, all at the same time. As such, these organizations turn to Bell's Enterprise Group for innovative network solutions and applications to help them achieve their strategic objectives. Furthermore, they will continue to benefit from high-quality, profitable and reliable voice and data transmission solutions. The Enterprise Group also offers these large organizations the expertise and guidance needed to adopt an Internet protocol (IP) communications environment. Bell Carrier Services is a dynamic and exciting department within Bell that provides both retail and wholesale telecommunications services to competitive Carriers, Resellers, Wireless Companies, Internet Service Providers and Local Exchange Carriers. Bell established the Carrier Services Group (CSG) to meet the needs of new entrants to the Canadian telecommunications marketplace following the CRTC's decision to open up Canada's long distance market to competition. As a standalone business unit within Bell that is separated from the retail side of the business, CSG provides telecommunications services to it's customers on an impartial, confidential basis. As the regulatory landscape and wholesale market evolves, CSG remains Bell's strategic business unit responsible for managing all business relationships with its competitors. CSG provides industry leading voice, broadband and IP solutions across Canada, the United States, and the rest of the world. Its skilled sales, customer service, and technical support teams are focused on delivering wholesale solutions to help their customers grow their business, while generating revenue for the Company. Bell helps its customers increase their efficiency by providing them with, among other things, network management services whereby they entrust the management of their networks to Bell. Bell also offers large corporations a number of solutions aimed at improving network efficiency and security, as well as applications for optimizing profitability in both Canada and abroad. For further information about Bell's products and services, visit www.enterprise.bell.ca top Systems and Technology/Operations Systems and Technology The Systems and Technology Group takes an integrated approach to operational efficiency, productivity, systems and technology. This group delivers cost-effective products and services easily and quickly by reducing the number of platforms and enabling efficient delivery of current and next-generation services. Opportunities are offered in areas such as Network Architecture, Business Analysis and Project Management, while more exist in the Systems and Technology Group. Operations Bell Operations is a team with a national scope and world-class standards. This group is comprised largely of Engineers and Technicians who are managing and building Bell's new IP network infrastructure. Highly skilled Operations employees help ensure that Bell's network and communications services exceed industry requirements while providing high quality, innovative and cost-effective services for our consumers, as well as for SMB, Enterprise and Wholesale customers. top Corporate Services The Corporate Services team works behind the scenes to serve employees throughout the Bell family by ensuring that they have the tools they need to do their job effectively. From Payroll to Human Resources, Fleet to Real Estate, and Environment to Procurement, their job is all about obtaining or managing services so that Bell outperforms its competitors. They achieve this by controlling costs and investing wisely in goods and services that improve the work quality of life. In addition to the groups listed above, Bell is comprised of a number of departments, such as Marketing and Communications, Legal, Finance, Regulatory Affairs and Government Relations. top
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