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Sales: Roles & Qualifications
Business Development Representative
Roles
Top responsibilities
Key objectives
Interaction
Qualifications
Roles
- Non-management
- Reports to the Sales Manager or Team Manager
- Job locations: Vancouver, Calgary, Edmonton
- Full-time
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Top responsibilities:
The Business Development Representative is responsible for the entire fulfillment process:
- Supporting our existing Account Executive by delivering all hardware, training customers on its use and, where applicable, enhancing user satisfaction by Introductionducing/suggesting add-ons to existing products
- Providing employees with equipment (hardware) in a timely manner
- Developing and maintaining strong customer relations, ensuring contract renewals are complete, and increasing customer loyalty through the ability to maintain and grow these relationships
- Spending time face-to-face with the customer
- Following up on sales leads for smaller customers, and working closely with the AEs on the development of all accounts
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Key objectives
The Business Development Representative ensures customer satisfaction by providing products directly to customers.
Interaction
- Interacts with external business customers
- Deals with warehouse employees at BDI
Qualifications:
- Post-secondary diploma or degree
- Two to three years of experience in sales and customer service
- Knowledge of the wireless industry
- Strong communication skills
- Strong team spirit
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